Privacy policy

This is a translation of our Dutch privacybeleid. In the event of any discrepancy, the Dutch version prevails.

Horeca Keuken Adviseurs attaches great importance to protecting your personal data. We handle the information you share with us carefully and confidentially.

In this privacy policy we explain which personal data we process, why we do so and how we protect your privacy. In doing so, we act in accordance with the General Data Protection Regulation (GDPR).

1. Who are we?

Horeca Keuken Adviseurs provides professional advice, guidance and optimisation for hospitality kitchens.

Company details:

Horeca Keuken Adviseurs
Website: www.horecakeukenadviseurs.nl
Email: [email protected]
Phone: +31 6 12923841
Chamber of Commerce (KvK) number: 60132078

The business behind Horeca Keuken Adviseurs is responsible for the processing of your personal data.

2. Which personal data do we process?

When you contact us, submit a request or use our services, we may process the following data:

• Name and company name
• Email address and phone number
• Business address and contact details
• Content of messages and requests
• Data required for quotations, appointments, agreements and invoicing
• Other information you provide to us voluntarily

We only collect data that is necessary for our work.

3. Why do we process your data?

We use your personal data for the following purposes:

• Answering questions and requests
• Scheduling and confirming appointments
• Preparing quotations and agreements
• Carrying out our advisory and guidance services
• Maintaining business communication
• Processing invoices and payments
• Complying with legal obligations

We do not use your data for other purposes that are incompatible with the original processing.

4. On what legal basis do we process your data?

We only process personal data when there is a legal basis for doing so.

Depending on the situation, this may be:

• Performance of a contract: when data is needed to deliver our services or to prepare an agreement.
• Legal obligation: for example for our financial administration.
• Legitimate interest: for necessary business communication, relationship management and security, insofar as your privacy interests do not outweigh this.
• Consent: where required by law.

5. How long do we keep your data?

We do not keep personal data longer than necessary for the purpose for which it was collected.

We keep contact requests for as long as is reasonably necessary to handle them and for any follow-up.

We keep client data for as long as it is needed for our services, administration or any legal obligations.

Data subject to the statutory tax retention obligation is in principle kept for seven years.

6. Do we share data with third parties?

We never sell or rent your personal data to third parties.

Where necessary for our services, data may be processed by parties that support us, such as hosting providers, administrative service providers or suppliers of business software.

We only share data insofar as this is necessary and, where required, make appropriate arrangements for its protection.

When personal data is processed outside the European Economic Area, we ensure that the applicable legal requirements are met.

7. Security of personal data

We take appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, misuse and unlawful disclosure.

Access to personal data is restricted as far as possible to the people who need it for their work.

8. Cookies and website use

Our website may use functional cookies and technical facilities that are necessary for it to work properly and securely.

If we use analytical cookies, we will inform visitors about this. For cookies that legally require consent, we ask for it in advance.

When you visit our website, technical data such as IP addresses and browser information may also be processed for security and technical management.

9. Your privacy rights

Under the GDPR you have various rights regarding your personal data.

Among other things, you can request:

• Access to your personal data
• Correction of incorrect data
• Erasure of your data, where legally possible
• Restriction of processing
• Transfer of your data, where applicable
• Objection to certain processing
• Withdrawal of consent you have previously given

Would you like to exercise one of these rights? Please contact us at [email protected].

We will in principle respond to your request within one month.

10. Complaints

Do you have questions or complaints about the way we handle your personal data? Please feel free to contact us.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

11. Changes to this privacy policy

Horeca Keuken Adviseurs reserves the right to amend this privacy policy when our services, website or applicable legislation change.

The most recent version is always available on our website.

12. Contact

Do you have questions about this privacy policy or about the processing of your personal data?

Please feel free to contact us.

Horeca Keuken Adviseurs
Email: [email protected]
Phone: +31 6 12923841
Website: www.horecakeukenadviseurs.nl
Chamber of Commerce (KvK): 60132078